13bajee Privacy Policy —
How Your Information Is Protected

1. Introduction & Scope

This Privacy Policy applies automatically whenever you use the 13bajee website or mobile app. It explains what information 13bajee collects, how it is used, and what your rights are — so you can make informed decisions about what you share.

13bajee is a licensed online gaming platform serving players in Bangladesh and other countries. We comply with applicable data protection laws and international standards, and take every precaution to safeguard your privacy.

2. What Information We Collect

13bajee collects only the information that is strictly necessary for providing services, securing your account, and meeting legal requirements. We do not collect excessive or irrelevant data.

Information Provided Directly

• Registration Information: Full name, email address, date of birth, mobile number.
• Verification Documents: National ID card, passport, or other proof of identity.
• Payment Information: Limited mobile banking number or bank account details (full card numbers are never stored).
• Contact Information: Chat or email our support team.

Automatically Collected Information

• Device Information: Device type, operating system, browser version.
• Usage Information: Pages visited, time spent, and games played.
• IP Address: For fraud prevention and security purposes.
• Cookie Data: For session management and saving your preferences.

3. How Information Is Used

13bajee uses your information only for specific, legitimate purposes. The table below clearly outlines each purpose and its legal basis:

4. Who We Share Information With

13bajee does not sell your information or share it with any third party without authorization. However, there are limited circumstances in which your information may be shared:

Service Partners

Payment gateways, game software providers, and IT service providers may receive limited data in order to deliver services. These partners are bound by 13bajee's strict confidentiality agreements and may not use your information for their own purposes.

Legal Authorities

We are legally required to provide information in response to court orders, government directives, or lawful requests from law enforcement agencies. Information may also be shared with regulatory bodies in connection with anti-money laundering and fraud investigations.

Business Transfer

If 13bajee undergoes a merger or acquisition, user information may be transferred as part of the assets involved. You will be notified in advance should this occur.

5. Cookie Policy

Cookies are small text files stored in your browser. 13bajee uses cookies to deliver a smooth experience and to analyze platform performance.

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect the proper functioning of certain services.

6. Your Rights

As a 13bajee member, you have several important rights over your own data. To exercise any of these rights, contact our support team — we typically respond within 7 business days.

• Right of Access: The right to know what information 13bajee holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information under certain circumstances.
• Right to Restrict Processing: Request to restrict the use of your information for specific purposes.
• Right to Portability: The right to receive your information in a structured, portable format.
• Right to Object: The right to object to the processing of your information on the basis of legitimate interest.
• Right to Withdraw Consent: The right to opt out of marketing communications at any time.

7. Data Security Measures

13bajee protects your information using industry-standard security technology. Beyond technical safeguards, our staff are also trained under strict data confidentiality protocols.

• TLS/SSL Encryption: Fully encrypted during data transmission.
• Two-Step Verification: An additional layer of security for your account.
• Firewall Protection: Advanced firewall to prevent unauthorized access.
• Regular Security Audits: Regular testing conducted by external security specialists.
• Access Control: Only authorized personnel have access to sensitive information.
• Data Backup: Encrypted backups stored on secure servers.

8. Data Retention Period

We do not retain your information longer than necessary. Different types of data have separate retention periods:

• Account Information: For the duration of account activity and 5 years after closure.
• Transaction Records: 7 years, as required by law.
• Communication Records: 2 years after the issue is resolved.
• Cookie Data: From session to 1 year, depending on cookie type.
• Analytics Data: In anonymized form, for up to 2 years.

When you request account closure, we will delete your data as promptly as possible, beyond what is required by legal obligations.

9. Minors' Data

13bajee strictly prohibits anyone under the age of 18 from using the platform. We do not intentionally collect any information from minors. If we become aware that a minor has inadvertently created an account, we will immediately close that account and delete all associated data.

If a parent or guardian discovers that their child has created an account on 13bajee, please contact our support team immediately. We will take swift action.